A Single Platform to Connect Doctors & Patients While Maintaining their Critical Data.
United Arab Emirates
Navigator Group provides end-to-end recovery services for individuals injured at work or in a vehicle accident. Their services have been developed by medical and psychological experts driven by positive change that supports real people.
A single platform that connecting patients and doctors and maintains a record of the patient’s data.
- Connecting patients & doctors on one portal was a major challenge for Navigator Group.
- Selecting the best possible solution that can cater to the patient’s and doctor’s issues & make it easy to use for them was the organization’s main focus.
- Another major challenge was collecting patient data, especially after the Covid pandemic.
- Connecting doctors associated with Navigators Group on the same portal.
- Call requests from their website increased, and the volume was anticipated to grow exponentially. The company needed a solution to overcome this problem.
- Appricot IT Consultants worked closely with the client to develop a solution using the salesforce health cloud, offering collaborative engagement.
- Developed the custom app with React Native Framework based on Salesforce.
- Customer signup based on Salesforce account.
- Contact and mass survey implementation for customers.
- Implemented Salesforce Chatter & Care, Management functionality, and dynamic content streaming through Salesforce CMS.